Returns Policy

7-Day No-Reason Return Policy

At Serathinan, we prioritize your satisfaction. We offer a 7-day no-reason return policy from the date of receipt. Refunds will be credited to the original form of payment under the following conditions:

Return Conditions

  • Returns are accepted within 7 days of receipt.
  • Items must be unworn, undamaged, and in sellable condition, with original tags and packaging.
  • Items that do not meet these conditions will not be accepted for return.

Processing Your Return

  • Please allow 3 business days for processing once your return is received.
  • Once we confirm the returned item meets our conditions, your refund will be processed back to the original payment method.

Returning by Mail

  • Start your return process using your order number.
  • All return-related shipping fees and any associated processing costs are the responsibility of you.
  • We recommend using a trackable and insured shipping method to avoid lost packages.

Return Address:

Serathinan Returns Department
Room 408, Building 4, Yuehai Industrial Village, No. 5, Yuehai Road, Dengliang Community,
Nanshan Street, Nanshan District, Shenzhen, Zip Code: 518064

Contact Information:

Important Notes:

  • Items must be securely packed to prevent damage during shipping.
  • Include a copy of the original receipt or order confirmation for smooth processing.